Shipping Policy

Effective Date: December 25, 2024

At Skipali, we strive to deliver your orders promptly and reliably. This Shipping Policy outlines our shipping methods, delivery times, costs, and terms for purchases made on skipali.xyz. By placing an order, you agree to the shipping terms stated herein.

Shipping Destinations
We offer shipping within the United States and to select international destinations. Certain remote locations may not be eligible for delivery. If your address falls outside our shipping zones, you will be notified during checkout.

Shipping Methods and Costs
We provide a range of shipping options to meet your needs:

1. Standard Shipping: Estimated delivery within 5–7 business days.
2. Expedited Shipping: Estimated delivery within 2–3 business days.
3. Overnight Shipping: Next-business-day delivery for urgent orders.

Shipping costs vary based on the chosen method, delivery address, and total weight of your order. Shipping charges are displayed during checkout for your review.

Order Processing Time
Orders are processed within 1–2 business days after payment confirmation. During peak shopping seasons or holidays, processing times may be extended by an additional 1–2 days. Customers will be notified of any significant delays.

Delivery Timeframes
Delivery times depend on the shipping method and destination:

• Domestic U.S. deliveries typically take 2–7 business days.
• International shipments may take 7–14 business days, subject to customs clearance.

Skipali is not responsible for delivery delays caused by carrier disruptions, weather conditions, or customs inspections.

Tracking Your Shipment
Once your order is shipped, you will receive an email with a tracking number. Use this number to monitor your shipment’s progress on the carrier’s website. If you do not receive a tracking number, contact us at [email protected].

Lost or Delayed Shipments
If your package is delayed or lost, please contact us promptly. We will work with the carrier to locate your shipment and resolve the issue. In cases where the package cannot be found, we will arrange a replacement or refund.

Customs, Duties, and Taxes
For international shipments, customers are responsible for any customs duties, import taxes, or additional fees imposed by the destination country. Skipali has no control over these charges, which vary by region.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please notify us within 48 hours of delivery. Include photos of the damaged item(s) and packaging to expedite the resolution process. We will arrange for a replacement or refund as appropriate.

Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal to accept delivery, or failure to pick up the package, the customer will be responsible for additional shipping costs to re-send the package.

Contact Us
For inquiries about shipping or to report issues, please contact our support team:

Skipali
17785 Mining Way
Monument, Colorado
Phone: (719) 203-4460
Email: [email protected]