Sales policy
Sales Policy
Effective Date: December 25, 2024
Welcome to Skipali! We are delighted that you have chosen to shop with us. Our Sales Policy outlines the terms and conditions for making purchases on our website, https://skipali.xyz. By placing an order, you agree to the terms of this policy. Please read it carefully before making any purchase.
1. Placing an Order
To place an order on our website:
- Product Availability: All products are subject to availability. While we make every effort to keep our website updated, products may occasionally be out of stock. If an item is unavailable, we will notify you as soon as possible and offer alternatives or a refund.
- Order Confirmation: After you place your order, you will receive an order confirmation email. This email is a summary of your purchase and does not confirm the final acceptance of your order. Orders are not binding until they are processed and shipped.
2. Pricing and Payment
- Pricing: All prices listed on our website are in US Dollars and include applicable taxes, unless stated otherwise. We reserve the right to change prices at any time without prior notice. However, once your order is placed, the price at the time of purchase is the price you will pay.
- Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available at checkout.
- Payment Authorization: By placing an order, you authorize Skipali to charge the payment method provided. If there are any issues with processing your payment (e.g., insufficient funds or declined transaction), we may contact you to resolve the matter.
3. Shipping and Delivery
- Processing Time: All orders are typically processed within 1-2 business days after confirmation. Delivery times may vary depending on your location and the shipping method selected.
- Shipping Costs: Shipping costs are calculated at checkout based on the shipping address, selected delivery method, and order size. Free shipping promotions may apply at certain times, and such promotions will be clearly indicated on our website.
- Delivery Times: Delivery times vary by location. Standard delivery typically takes between 3-7 business days for domestic orders within the United States. Expedited shipping options may be available for faster delivery.
- Shipping Delays: While we strive to deliver your order within the expected time frame, delays may occur due to factors beyond our control (e.g., weather, carrier delays, public holidays). Skipali is not responsible for delays caused by external circumstances.
4. Order Changes and Cancellations
- Order Modifications: If you need to modify your order (e.g., change the shipping address, add products), please contact us as soon as possible. We can only make changes if the order has not yet been processed or shipped.
- Order Cancellation: You can cancel your order within 24 hours of placing it. After this period, we may be unable to cancel or alter your order, as it may already be in the processing or shipping stage.
5. Sales Tax
Sales tax is applicable to orders shipping within the United States based on the relevant state or local tax rates. The applicable sales tax will be added at checkout.
6. Gift Cards
- Gift Card Use: Skipali offers gift cards that can be redeemed on our website. Gift cards are non-refundable and cannot be exchanged for cash.
- Gift Card Expiration: Gift cards are valid for 2 years from the date of purchase unless otherwise specified.
7. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information regarding returns, exchanges, and refunds. If you experience any issues with your order, please reach out to us within 7 days of receiving your purchase.
- Refund Processing: Refunds will be issued to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to appear in your account, depending on your payment provider.
8. Promotions and Discounts
- Promotions: From time to time, we offer special promotions, discounts, and seasonal sales. These offers may be limited in time and may apply to specific products or categories. All promotional offers are subject to availability and may be changed or canceled at any time.
- Discount Codes: If you have a discount code, it must be applied at checkout to receive the discount. Discount codes cannot be combined with other promotions unless stated otherwise.
9. Customer Responsibility
- Order Accuracy: It is your responsibility to provide accurate information when placing an order, including correct shipping details. Skipali is not liable for delays or issues resulting from incorrect information provided by the customer.
- Contact Information: To ensure smooth communication, please provide a valid email address and phone number during checkout. This will help us notify you about your order status, shipping updates, and any potential issues.
10. Intellectual Property
All content, including product images, logos, designs, and text, on the Skipali website is the property of Skipali and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction of this content is prohibited.
11. Limitation of Liability
Skipali is not responsible for any indirect, incidental, or consequential damages arising from the sale, use, or inability to use our products. Our liability is limited to the total purchase price of the products in question.
12. Changes to Sales Policy
Skipali reserves the right to update or modify this Sales Policy at any time. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about our terms of sale.
13. Contact Us
If you have any questions or concerns about our Sales Policy or your order, please contact us:
- Phone: (719) 203-4460
- Email: [email protected]
- Address: 17785 Mining Way, Monument, Colorado